Pet Care Software

Pet care software.Without the boundaries.

ROAM brings bookings, customers, pets, payments, communications and day-to-day operations together in one beautifully simple platform built for modern pet care businesses.

BoardingDaycareWalkingPet Sitting
ROAM dashboard showing bookings, arrivals and current capacity

Built from experience

We tried the software. Then we built something better.

ROAM was born after trialling more than ten pet care management platforms while running our own licensed boarding and daycare business.

We wanted software that was easier for customers, faster for staff and capable of managing the realities of a busy pet-care operation.

So we built it.

Product overview

Everything your pet care business needs. One place.

One considered system for the customer details, pet information and operational work that keeps your business moving.

01

Booking Management

Manage boarding, daycare, appointments and other services from one place.

02

Smart Calendar

See exactly who is staying, arriving, leaving or attending daycare at a glance.

03

Customer & Pet Profiles

Keep customer information, pet details, emergency contacts, veterinary details and important documentation together.

04

Vaccination Management

Store vaccination records, track expiry dates and prevent invalid bookings.

05

Payments

Take deposits, full payments and balances through a streamlined customer payment experience.

06

Customer Portal

Give customers one place to manage their pets, bookings, documents and payments.

07

Messaging

Communicate directly with customers and keep conversations linked to their account.

08

Stay Updates

Send photographs and updates to owners while their pet is currently staying.

09

Staff Management

Give your team access to the information and tools they need without unnecessary complexity.

Compare ROAM

See how ROAM compares with some of the leading pet care management platforms.

Choosing software for your pet-care business shouldn’t mean compromising on the way you work. Here’s how ROAM compares across the features that matter to modern boarding and daycare businesses.

Swipe to compare
Feature comparison between ROAM, Gingr, Revelation Pets, Time To Pet and Collar.
FeatureROAMGingrRevelation PetsTime To PetCollar
Boarding & daycare✓✓✓✓✓
Online customer booking✓✓✓✓✓
Customer portal✓✓✓✓✓
Recurring daycare bookings✓✓✓✓✓
Facility-wide capacity management✓✓◐✓✓
Individual sleeping-space management✓✓✓✓✓
Automatic overbooking prevention✓✓✓✓✓
Vaccination management✓✓✓✓✓
Vaccination-based booking controls✓✓◐✓◐
Digital agreements / T&Cs✓✓✓✓✓
Integrated payments✓✓✓✓✓
Flexible deposits / payment requests✓✓✓✓✓
Customer messaging✓✓✓✓✓
Photo / stay updates✓✓✓✓✓
Staff management✓✓✓✓✓
Waiting list✓✓✓✓✓
Dedicated meet & greet workflow✓◐◐◐◐
Meet & Greet approval before boarding✓————
Pet belongings tracking✓✓✓——
GPS walk/activity tracking✓——◐◐
Pickup/drop-off route optimisationComing———✓
Built inside an operating UK pet care business✓————
Starting monthly price£24.99*$169+*£50*$79*£49*
✓ Supported◐ Limited / different implementation— Not currently identified/supportedComing Planned ROAM feature

A fair comparison

We believe software comparisons should be useful, not misleading. A ✓ means we have identified clear support for that capability. ◐ means the platform offers related functionality, but its implementation differs or has limitations compared with the feature described.

Features and pricing can change, so we recommend checking each provider directly when making your decision.

Comparison based on publicly available product information and documentation reviewed September 2026. Prices shown are advertised starting prices for relevant plans where available and may exclude taxes, payment processing fees, add-ons or annual billing requirements. ROAM pricing is proposed launch pricing and may change.

Built from experience

Built differently from the beginning.

ROAM wasn't created by looking at a list of features and deciding which boxes to tick.

It started inside a working dog boarding and daycare business.

Every booking, vaccination record, payment, customer message and operational workflow has been shaped by problems we encounter ourselves.

When something feels unnecessarily complicated, we know — because we're using ROAM to run our own business too.

We're not asking you to run your business our way. We're building ROAM so you can run it yours.

Apply for Early Access
01ROAM workflow

Bookings without the chaos.

Create, approve and manage bookings from one clear workflow. ROAM handles boarding, daycare and appointments while keeping availability, dates, times, pets and customer information connected.

See what's inside
ROAM booking page showing a confirmed home boarding stay
02ROAM workflow

A calendar built around how pet-care businesses actually operate.

See overnight stays, daycare sessions, arrivals, departures and appointments clearly without turning your calendar into a wall of information.

See what's inside
ROAM calendar showing boarding, daycare and meet and greet bookings
03ROAM workflow

A better experience for your customers too.

Customers can manage their pets, upload documentation, request bookings, review upcoming stays and make payments through their own secure portal.

See what's inside
ROAM customer portal showing a customer's bookings and stay status
04ROAM workflow

Less admin. More time with the animals.

ROAM brings together the repetitive operational tasks that normally live across booking systems, emails, spreadsheets, WhatsApp conversations and paperwork.

See what's inside
ROAM dog profile showing details, feeding, medical records, vaccinations and behaviour

Inside ROAM

See the workflows in action.

From your team’s view to your customer’s portal, ROAM keeps the day-to-day connected.

01

Reports

Understand your business, track performance and make informed decisions.

02

Staff profiles

Give your team access to the information and tools they need without unnecessary complexity.

03

Active stays

See exactly who is staying, arriving, leaving or attending daycare at a glance.

04

Bookings

Create, approve and manage bookings from one clear workflow.

05

Customer profiles

Keep customer information, pet details, emergency contacts and important documentation together.

06

Post-stay reports

Give owners a beautifully presented summary of their pet’s stay, including care, activities, photographs and key information.

07

Communications

Communicate directly with customers and keep conversations linked to their account.

08

Customer payments

Customers can see outstanding balances, refunds, credits and their full payment history in their portal.

09

Customer calendar

Customers see all their upcoming stays, daycare and meet and greets at a glance.

10

Pet profiles

Keep pet details, vaccination records and stay history together.

11

Walks

Schedule and track dog walks, with live GPS tracking and notes for every walk.

Who ROAM is for

Built for pet-care businesses of every shape and size.

Home Boarding
Dog Daycare
Boarding Kennels
Dog Walking
Pet Sitting
Multi-Service Pet Care

Whether you care for six dogs or manage a growing team across several services, ROAM is designed to grow with you.

Why ROAM

Built differently because we came from the industry.

01

Built by a pet care operator

02

Designed around real operational workflows

03

Simple customer booking experience

04

Modern mobile-friendly interface

05

Integrated payments

06

Flexible service management

07

Designed to reduce administration

08

Built to evolve with your business

Coming to ROAM

And we're only getting started.

In development
Coming soon

Collection & drop-off route planning

Coming soon

Activity and GPS tracker integrations

Coming soon

Advanced automation

Coming soon

AI-assisted customer communications

Coming soon

ROAM Walk and dedicated dog-walking workflows

Coming soon

Automated customer walk reports

Coming soon

Staff training and compliance management

Coming soon

Accident and incident management

Coming soon

Deeper pet-care technology integrations

Pricing

Four plans. Clear room to grow.

Start with the workflow you need today, then move up as your business needs more automation, operational control and customisation.

ROAM WALK

£24.99

/ month

For independent dog walkers and mobile pet-care professionals.

  • Customer & pet profiles
  • Walk scheduling
  • Recurring walks
  • GPS walk tracking
  • Individual walk reports
  • Payments & invoicing
  • Customer communications

Branding & customisation

Predominantly ROAM-branded, with basic business identity.

Powered by ROAM remains visible in the platform and customer experience.
Explore ROAM Walk

ROAM ESSENTIALS

£39.99

/ month

The essentials for running a professional pet-care business.

  • Online bookings
  • Boarding & daycare
  • Customer portal
  • Vaccination records
  • Payments & deposits
  • Check-in & checkout
  • Stay updates

Branding & customisation

Business identity and customer-facing branding begin to become more prominent.

Powered by ROAM remains visible in the platform and customer experience.
Explore ROAM Essentials

ROAM PLUS

Launch pricing coming soon

For growing businesses that need more automation and operational control.

  • Everything in Essentials
  • Advanced staff management
  • Facility-wide capacity
  • Advanced reporting
  • Booking Timeline
  • Packages & memberships
  • Advanced automation

Branding & customisation

Greater customer-facing branding and additional customisation.

Powered by ROAM remains visible in the platform and customer experience.
Explore ROAM Plus
Broadest current feature set

ROAM PRO

Launch pricing coming soon

For established pet-care businesses that want advanced functionality and a more customised ROAM experience.

  • Everything in Plus
  • Full ROAM Walk
  • GPS walk management
  • Boarding + daycare + walking
  • Unified customer & pet records
  • Unified staff management
  • Advanced operational functionality & reporting
  • Integration capabilities where applicable

Branding & customisation

Extensive branding across supported customer-facing and facility/staff experiences, including a custom facility logo, brand colours, enhanced portal branding, custom login branding, and enhanced email, invoice, receipt and report branding.

Powered by ROAM remains visible in the platform and customer experience.
Explore ROAM Pro

Compare the plans

What changes as your business grows?

Each step adds more operational control, broader workflows or more ways to make the experience feel like your business. The comparison reflects the current published plan information.

Swipe to compare
Detailed feature comparison between ROAM Walk, ROAM Essentials, ROAM Plus and ROAM Pro.
FeatureROAM WalkROAM EssentialsROAM PlusROAM Pro
CORE MANAGEMENT
Customer & pet profilesIncludedNot specifiedNot specifiedUnified records
Online bookingsNot specifiedIncludedIncludedIncluded
Boarding & daycareNot specifiedIncludedIncludedIncluded
Customer portalNot specifiedIncludedIncludedIncluded
Walk schedulingIncludedNot specifiedNot specifiedFull ROAM Walk
Recurring walksIncludedNot specifiedNot specifiedFull ROAM Walk
Vaccination recordsNot specifiedIncludedIncludedIncluded
PAYMENTS & FINANCE
Payments & invoicingIncludedNot specifiedNot specifiedNot specified
Payments & depositsNot specifiedIncludedIncludedIncluded
Online paymentsNot specifiedNot specifiedNot specifiedNot specified
Deposits / balancesNot specifiedPayments & depositsPayments & depositsPayments & deposits
Manual payment recordingNot specifiedNot specifiedNot specifiedNot specified
ReceiptsNot specifiedNot specifiedNot specifiedNot specified
Bank transfer payment optionNot specifiedNot specifiedNot specifiedNot specified
Payment reportingNot specifiedNot specifiedNot specifiedNot specified
COMMUNICATIONS
Customer communicationsIncludedNot specifiedNot specifiedNot specified
Customer messagingNot specifiedNot specifiedNot specifiedNot specified
Email communicationsNot specifiedNot specifiedNot specifiedNot specified
Booking confirmationsNot specifiedNot specifiedNot specifiedNot specified
Automated remindersNot specifiedNot specifiedNot specifiedNot specified
Communication templatesNot specifiedNot specifiedNot specifiedNot specified
Stay updatesNot specifiedIncludedIncludedIncluded
OPERATIONS
Check-in / check-outNot specifiedIncludedIncludedIncluded
Drop-off and collection managementComing soonComing soonComing soonComing soon
Availability managementNot specifiedNot specifiedNot specifiedNot specified
Booking rulesNot specifiedNot specifiedNot specifiedNot specified
Staff managementNot specifiedNot specifiedAdvancedUnified
Tasks / My DayNot specifiedNot specifiedNot specifiedNot specified
Facility-wide capacityNot specifiedNot specifiedIncludedIncluded
Booking TimelineNot specifiedNot specifiedIncludedIncluded
Packages & membershipsNot specifiedNot specifiedIncludedIncluded
Advanced automationNot specifiedNot specifiedIncludedIncluded
Walk managementWalk schedulingNot specifiedNot specifiedFull ROAM Walk
GPS walk trackingIncludedNot specifiedNot specifiedGPS walk management
Incident / accident recordsComing soonComing soonComing soonComing soon
CUSTOMER EXPERIENCE
Online booking requestsNot specifiedOnline bookingsOnline bookingsOnline bookings
Customer accountNot specifiedNot specifiedNot specifiedNot specified
Pet recordsCustomer & pet profilesNot specifiedNot specifiedUnified records
Vaccination uploadsNot specifiedNot specifiedNot specifiedNot specified
PaymentsPayments & invoicingPayments & depositsPayments & depositsNot specified
Booking historyNot specifiedNot specifiedNot specifiedNot specified
Reports / updatesIndividual walk reportsStay updatesStay updatesStay updates
REPORTING & COMPLIANCE
Business reportsNot specifiedNot specifiedAdvanced reportingAdvanced operational reporting
Payment reportsNot specifiedNot specifiedNot specifiedNot specified
Occupancy / capacity reportingNot specifiedNot specifiedNot specifiedNot specified
Individual walk reportsIncludedNot specifiedNot specifiedFull ROAM Walk
Audit / history functionalityNot specifiedNot specifiedNot specifiedNot specified
GDPR / privacy functionalityNot specifiedNot specifiedNot specifiedNot specified
BRANDING & CUSTOMISATION
Business nameBasic identityBusiness identityBusiness identityBusiness identity
Business logoBasic identityCustomer-facingGreater customer-facingCustomer-facing + facility/staff
Customer portal brandingROAM-ledMore prominentGreater customisationEnhanced branding
Brand coloursNot specifiedNot specifiedNot specifiedSupported interface elements
Email brandingNot specifiedNot specifiedNot specifiedEnhanced
Invoice / receipt brandingNot specifiedNot specifiedNot specifiedEnhanced
Report brandingNot specifiedNot specifiedNot specifiedEnhanced
Facility / staff interface brandingNot specifiedNot specifiedNot specifiedCustom logo + brand colours
Custom login brandingNot specifiedNot specifiedNot specifiedIncluded
Custom portal / domain optionsNot specifiedNot specifiedNot specifiedWhere applicable
Powered by ROAM attributionVisibleVisibleVisibleVisible
INTEGRATIONS
Integration capabilitiesNot specifiedNot specifiedNot specifiedWhere applicable
Activity / GPS tracker integrationsComing soonComing soonComing soonComing soon
Deeper pet-care technology integrationsComing soonComing soonComing soonComing soon
✓ Included in current plan information• Coming soon — no tier assigned— Not currently specified for the tier

A dash means the entitlement is not currently specified in the published plan information. It is not a claim that the capability is unavailable. ROAM always controls the underlying interface structure, usability, accessibility and design system; businesses customise approved branding elements rather than redesigning the application.

ROAM EARLY ACCESS

Experience ROAM Pro.
Ahead of public launch.

We’re inviting a limited number of pet care businesses to help us test and refine ROAM ahead of launch.

Early Access businesses receive access to ROAM Pro at £0 during the testing period — including new functionality as it becomes available.

ROAM Pro access
Early access to new features
Help shape ROAM before launch

Limited Early Access Places

£0

During Early Access

Apply for Early Access

Limited Early Access places available.

ROAM Walk and ROAM Essentials launch pricing shown above. ROAM Plus and ROAM Pro pricing will be announced ahead of public launch.

Founder story

Built inside one.

Why we built ROAM.

ROAM

Pet Care Software

Why we built ROAM.

01 / 01

We didn’t set out to build software.

ROAM started with a problem I was trying to solve in my own business.

I’m David, founder of ROAM and owner of a dog boarding and daycare business in County Durham.

Like many pet care business owners, I relied on software to manage bookings, customers, dogs, payments, vaccinations and the day-to-day running of the business. But finding a system that actually fitted the way we worked proved surprisingly difficult.

I tried more than ten different pet care platforms.

Some did certain things brilliantly. Others had features we loved. But there was always a compromise.

We found ourselves changing the way we ran our business to fit the software, rather than having software that worked around us.

Eventually, I stopped looking.

I decided to build the system I wanted to use myself.

That became ROAM.

What started as software for our own dog boarding business has grown into something much bigger: a platform designed around the realities of running a modern pet care business.

Every feature starts with a simple question:

Would this genuinely make running a pet-care business easier?

ROAM isn't being built from a boardroom or from assumptions about how pet care businesses operate.

It's being built inside one.

Get early access

Run your pet care business.Not your booking software.

Join the early access list and be among the first businesses to use ROAM.

Apply for Early Access