Reports
Understand your business, track performance and make informed decisions.
Pet Care Software
ROAM brings bookings, customers, pets, payments, communications and day-to-day operations together in one beautifully simple platform built for modern pet care businesses.

Built from experience
ROAM was born after trialling more than ten pet care management platforms while running our own licensed boarding and daycare business.
We wanted software that was easier for customers, faster for staff and capable of managing the realities of a busy pet-care operation.
So we built it.
Product overview
One considered system for the customer details, pet information and operational work that keeps your business moving.
Manage boarding, daycare, appointments and other services from one place.
See exactly who is staying, arriving, leaving or attending daycare at a glance.
Keep customer information, pet details, emergency contacts, veterinary details and important documentation together.
Store vaccination records, track expiry dates and prevent invalid bookings.
Take deposits, full payments and balances through a streamlined customer payment experience.
Give customers one place to manage their pets, bookings, documents and payments.
Communicate directly with customers and keep conversations linked to their account.
Send photographs and updates to owners while their pet is currently staying.
Give your team access to the information and tools they need without unnecessary complexity.
Compare ROAM
Choosing software for your pet-care business shouldn’t mean compromising on the way you work. Here’s how ROAM compares across the features that matter to modern boarding and daycare businesses.
| Feature | ROAM | Gingr | Revelation Pets | Time To Pet | Collar |
|---|---|---|---|---|---|
| Boarding & daycare | ✓ | ✓ | ✓ | ✓ | ✓ |
| Online customer booking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer portal | ✓ | ✓ | ✓ | ✓ | ✓ |
| Recurring daycare bookings | ✓ | ✓ | ✓ | ✓ | ✓ |
| Facility-wide capacity management | ✓ | ✓ | ◐ | ✓ | ✓ |
| Individual sleeping-space management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Automatic overbooking prevention | ✓ | ✓ | ✓ | ✓ | ✓ |
| Vaccination management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Vaccination-based booking controls | ✓ | ✓ | ◐ | ✓ | ◐ |
| Digital agreements / T&Cs | ✓ | ✓ | ✓ | ✓ | ✓ |
| Integrated payments | ✓ | ✓ | ✓ | ✓ | ✓ |
| Flexible deposits / payment requests | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer messaging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Photo / stay updates | ✓ | ✓ | ✓ | ✓ | ✓ |
| Staff management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Waiting list | ✓ | ✓ | ✓ | ✓ | ✓ |
| Dedicated meet & greet workflow | ✓ | ◐ | ◐ | ◐ | ◐ |
| Meet & Greet approval before boarding | ✓ | — | — | — | — |
| Pet belongings tracking | ✓ | ✓ | ✓ | — | — |
| GPS walk/activity tracking | ✓ | — | — | ◐ | ◐ |
| Pickup/drop-off route optimisation | Coming | — | — | — | ✓ |
| Built inside an operating UK pet care business | ✓ | — | — | — | — |
| Starting monthly price | £24.99* | $169+* | £50* | $79* | £49* |
We believe software comparisons should be useful, not misleading. A ✓ means we have identified clear support for that capability. ◐ means the platform offers related functionality, but its implementation differs or has limitations compared with the feature described.
Features and pricing can change, so we recommend checking each provider directly when making your decision.
Comparison based on publicly available product information and documentation reviewed September 2026. Prices shown are advertised starting prices for relevant plans where available and may exclude taxes, payment processing fees, add-ons or annual billing requirements. ROAM pricing is proposed launch pricing and may change.
Built from experience
ROAM wasn't created by looking at a list of features and deciding which boxes to tick.
It started inside a working dog boarding and daycare business.
Every booking, vaccination record, payment, customer message and operational workflow has been shaped by problems we encounter ourselves.
When something feels unnecessarily complicated, we know — because we're using ROAM to run our own business too.
We're not asking you to run your business our way. We're building ROAM so you can run it yours.
Apply for Early AccessCreate, approve and manage bookings from one clear workflow. ROAM handles boarding, daycare and appointments while keeping availability, dates, times, pets and customer information connected.
See what's inside
See overnight stays, daycare sessions, arrivals, departures and appointments clearly without turning your calendar into a wall of information.
See what's inside
Customers can manage their pets, upload documentation, request bookings, review upcoming stays and make payments through their own secure portal.
See what's inside
ROAM brings together the repetitive operational tasks that normally live across booking systems, emails, spreadsheets, WhatsApp conversations and paperwork.
See what's inside
Inside ROAM
From your team’s view to your customer’s portal, ROAM keeps the day-to-day connected.
Understand your business, track performance and make informed decisions.
Give your team access to the information and tools they need without unnecessary complexity.
See exactly who is staying, arriving, leaving or attending daycare at a glance.
Create, approve and manage bookings from one clear workflow.
Keep customer information, pet details, emergency contacts and important documentation together.
Give owners a beautifully presented summary of their pet’s stay, including care, activities, photographs and key information.
Communicate directly with customers and keep conversations linked to their account.
Customers can see outstanding balances, refunds, credits and their full payment history in their portal.
Customers see all their upcoming stays, daycare and meet and greets at a glance.
Keep pet details, vaccination records and stay history together.
Schedule and track dog walks, with live GPS tracking and notes for every walk.
Who ROAM is for
Whether you care for six dogs or manage a growing team across several services, ROAM is designed to grow with you.
Why ROAM
Built by a pet care operator
Designed around real operational workflows
Simple customer booking experience
Modern mobile-friendly interface
Integrated payments
Flexible service management
Designed to reduce administration
Built to evolve with your business
Coming to ROAM
Pricing
Start with the workflow you need today, then move up as your business needs more automation, operational control and customisation.
ROAM WALK
£24.99
/ monthFor independent dog walkers and mobile pet-care professionals.
Branding & customisation
Predominantly ROAM-branded, with basic business identity.
ROAM ESSENTIALS
£39.99
/ monthThe essentials for running a professional pet-care business.
Branding & customisation
Business identity and customer-facing branding begin to become more prominent.
ROAM PLUS
Launch pricing coming soon
For growing businesses that need more automation and operational control.
Branding & customisation
Greater customer-facing branding and additional customisation.
ROAM PRO
Launch pricing coming soon
For established pet-care businesses that want advanced functionality and a more customised ROAM experience.
Branding & customisation
Extensive branding across supported customer-facing and facility/staff experiences, including a custom facility logo, brand colours, enhanced portal branding, custom login branding, and enhanced email, invoice, receipt and report branding.
Compare the plans
Each step adds more operational control, broader workflows or more ways to make the experience feel like your business. The comparison reflects the current published plan information.
| Feature | ROAM Walk | ROAM Essentials | ROAM Plus | ROAM Pro |
|---|---|---|---|---|
| CORE MANAGEMENT | ||||
| Customer & pet profiles | Included | Not specified | Not specified | Unified records |
| Online bookings | Not specified | Included | Included | Included |
| Boarding & daycare | Not specified | Included | Included | Included |
| Customer portal | Not specified | Included | Included | Included |
| Walk scheduling | Included | Not specified | Not specified | Full ROAM Walk |
| Recurring walks | Included | Not specified | Not specified | Full ROAM Walk |
| Vaccination records | Not specified | Included | Included | Included |
| PAYMENTS & FINANCE | ||||
| Payments & invoicing | Included | Not specified | Not specified | Not specified |
| Payments & deposits | Not specified | Included | Included | Included |
| Online payments | Not specified | Not specified | Not specified | Not specified |
| Deposits / balances | Not specified | Payments & deposits | Payments & deposits | Payments & deposits |
| Manual payment recording | Not specified | Not specified | Not specified | Not specified |
| Receipts | Not specified | Not specified | Not specified | Not specified |
| Bank transfer payment option | Not specified | Not specified | Not specified | Not specified |
| Payment reporting | Not specified | Not specified | Not specified | Not specified |
| COMMUNICATIONS | ||||
| Customer communications | Included | Not specified | Not specified | Not specified |
| Customer messaging | Not specified | Not specified | Not specified | Not specified |
| Email communications | Not specified | Not specified | Not specified | Not specified |
| Booking confirmations | Not specified | Not specified | Not specified | Not specified |
| Automated reminders | Not specified | Not specified | Not specified | Not specified |
| Communication templates | Not specified | Not specified | Not specified | Not specified |
| Stay updates | Not specified | Included | Included | Included |
| OPERATIONS | ||||
| Check-in / check-out | Not specified | Included | Included | Included |
| Drop-off and collection management | Coming soon | Coming soon | Coming soon | Coming soon |
| Availability management | Not specified | Not specified | Not specified | Not specified |
| Booking rules | Not specified | Not specified | Not specified | Not specified |
| Staff management | Not specified | Not specified | Advanced | Unified |
| Tasks / My Day | Not specified | Not specified | Not specified | Not specified |
| Facility-wide capacity | Not specified | Not specified | Included | Included |
| Booking Timeline | Not specified | Not specified | Included | Included |
| Packages & memberships | Not specified | Not specified | Included | Included |
| Advanced automation | Not specified | Not specified | Included | Included |
| Walk management | Walk scheduling | Not specified | Not specified | Full ROAM Walk |
| GPS walk tracking | Included | Not specified | Not specified | GPS walk management |
| Incident / accident records | Coming soon | Coming soon | Coming soon | Coming soon |
| CUSTOMER EXPERIENCE | ||||
| Online booking requests | Not specified | Online bookings | Online bookings | Online bookings |
| Customer account | Not specified | Not specified | Not specified | Not specified |
| Pet records | Customer & pet profiles | Not specified | Not specified | Unified records |
| Vaccination uploads | Not specified | Not specified | Not specified | Not specified |
| Payments | Payments & invoicing | Payments & deposits | Payments & deposits | Not specified |
| Booking history | Not specified | Not specified | Not specified | Not specified |
| Reports / updates | Individual walk reports | Stay updates | Stay updates | Stay updates |
| REPORTING & COMPLIANCE | ||||
| Business reports | Not specified | Not specified | Advanced reporting | Advanced operational reporting |
| Payment reports | Not specified | Not specified | Not specified | Not specified |
| Occupancy / capacity reporting | Not specified | Not specified | Not specified | Not specified |
| Individual walk reports | Included | Not specified | Not specified | Full ROAM Walk |
| Audit / history functionality | Not specified | Not specified | Not specified | Not specified |
| GDPR / privacy functionality | Not specified | Not specified | Not specified | Not specified |
| BRANDING & CUSTOMISATION | ||||
| Business name | Basic identity | Business identity | Business identity | Business identity |
| Business logo | Basic identity | Customer-facing | Greater customer-facing | Customer-facing + facility/staff |
| Customer portal branding | ROAM-led | More prominent | Greater customisation | Enhanced branding |
| Brand colours | Not specified | Not specified | Not specified | Supported interface elements |
| Email branding | Not specified | Not specified | Not specified | Enhanced |
| Invoice / receipt branding | Not specified | Not specified | Not specified | Enhanced |
| Report branding | Not specified | Not specified | Not specified | Enhanced |
| Facility / staff interface branding | Not specified | Not specified | Not specified | Custom logo + brand colours |
| Custom login branding | Not specified | Not specified | Not specified | Included |
| Custom portal / domain options | Not specified | Not specified | Not specified | Where applicable |
| Powered by ROAM attribution | Visible | Visible | Visible | Visible |
| INTEGRATIONS | ||||
| Integration capabilities | Not specified | Not specified | Not specified | Where applicable |
| Activity / GPS tracker integrations | Coming soon | Coming soon | Coming soon | Coming soon |
| Deeper pet-care technology integrations | Coming soon | Coming soon | Coming soon | Coming soon |
A dash means the entitlement is not currently specified in the published plan information. It is not a claim that the capability is unavailable. ROAM always controls the underlying interface structure, usability, accessibility and design system; businesses customise approved branding elements rather than redesigning the application.
ROAM EARLY ACCESS
We’re inviting a limited number of pet care businesses to help us test and refine ROAM ahead of launch.
Early Access businesses receive access to ROAM Pro at £0 during the testing period — including new functionality as it becomes available.
Limited Early Access Places
£0
During Early Access
Limited Early Access places available.
ROAM Walk and ROAM Essentials launch pricing shown above. ROAM Plus and ROAM Pro pricing will be announced ahead of public launch.
Founder story
Built inside one.
ROAM
Pet Care Software
Why we built ROAM.
01 / 01We didn’t set out to build software.
ROAM started with a problem I was trying to solve in my own business.
I’m David, founder of ROAM and owner of a dog boarding and daycare business in County Durham.
Like many pet care business owners, I relied on software to manage bookings, customers, dogs, payments, vaccinations and the day-to-day running of the business. But finding a system that actually fitted the way we worked proved surprisingly difficult.
I tried more than ten different pet care platforms.
Some did certain things brilliantly. Others had features we loved. But there was always a compromise.
We found ourselves changing the way we ran our business to fit the software, rather than having software that worked around us.
Eventually, I stopped looking.
I decided to build the system I wanted to use myself.
That became ROAM.
What started as software for our own dog boarding business has grown into something much bigger: a platform designed around the realities of running a modern pet care business.
Every feature starts with a simple question:
Would this genuinely make running a pet-care business easier?
ROAM isn't being built from a boardroom or from assumptions about how pet care businesses operate.
It's being built inside one.
Get early access
Join the early access list and be among the first businesses to use ROAM.